The BuyMobile website is protected by several layers of security, providing exceptional data protection. These are detailed below;
This certificate is issued by GlobalSign Domain Validation and is a 256 bit SSL encryption with a 2048 bit RSA key providing an A Level protection rating. It protects you while browsing and when logged into the customer area.
This certificate is issued by DigiCert SHA2 High Assurance Server and is also a 256 bit SSL encryption with a 2048 bit RSA key providing an A+ Level protection rating. It protects your personal and payment information while checking out.
We use eWay for handling credit card transactions at the checkout. eWay is a Tier 1 PCI DSS provider. The PCI DSS is a set of military-grade rules created by the PCI Security Standards Council, in order to facilitate the adoption of a consistent set of standards for the processing, handling and storing of sensitive credit card information.
BuyMobile uses client-side encryption, and tokenisation strategies. When you make a purchase from BuyMobile your payment information is received and processed by eWay. It is never captured or stored on our servers, we only store a token that allows us to receive a verified payment once it has been authorised.
Secure Verification Process
In order to ensure that the cardholder has authorised a transaction we will put the data through a security screening and scoring mechanism. If there is an elevated risk associated with the order we may either call the cardholder to confirm the payment over the phone, or place a nominal security authorisation on the card. If this occurs we will contact the cardholder with more details on how to have the verification process completed promptly.
Many items available on the site come with a manufacturer warranty. Others may be parallel imports and warranted in another region. However, BuyMobile provides a full local warranty on all purchases, meaning that no matter the product you will be fully protected and covered with support from an Australian repair centre. When you raise a support ticket the warranty team will advise you of the relevant resolution process.
All retail shipments include free shipping insurance. This ensures that they will be delivered to the specified address as promised. If the item goes missing in transit to the destination or is significantly damaged (ie it doesn't include superficial wear and tear to the box and dunnage) the product will be repaired or replaced free of charge.
Rapid Commerce is an authorised member of the AusTender program, and we accept Australian Government and Education Purchase Orders, plus offer accounts to accepted Australian Business Number (ABN) holders for purchase on the BuyMobile website. Click here to find out more or apply.
Here at BuyMobile we go to significant lengths to ensure that our customers are protected by the highest possible standards in data protection and security. If you have any specific questions about these measures, please contact us now.