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Important Documents
Important Documents
Below are important documents that are downloadable and sets out a range of essential information about every product or service we offer.
Acceptable Usage Policy
Complaints Handling Policy
Fair Use Policy
Financial Hardship Policy
Direct Debit Request Service Agreement
Direct Debit Authorisation
Billing Information
Standard Form of Agreement
Disclosure Page
Change of Ownership
NBN Speed Explained
Mobile Usage Charges
Appointment of Advocate or Authorised Representative
ACMA – International Mobile Roaming Fact Sheet
Mobile Coverage Maps
Key Fact Sheet: NBN Services
Critical Information Summary
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